Customized Training

Resolution Skills Centre offers training to meet the specific needs of workplaces, government departments, schools, community groups and faith communities. Courses can be adapted or combined from our in-house training program to meet the needs of your group and can be condensed to fit your schedule.

Some of our most popular customized courses are:

For Workplaces

• How to Deal with Difficult People
• Dealing with Conflict
• Addressing Workplace Conflict
• Effective Feedback
• Building Respectful Workplaces
• Building Resilient Teams
• Communication at Work

For Key Note Addresses/ Short Presentations

• Putting the Gag on Workplace Gossip
• Dealing with Defensiveness
• The Buddy or the Boss: Balancing Support and Accountability
• Why Women Leaders Quit
• Too Much of a Good Thing: When Change Overwhelms
• Change Management: Traversing Transitions
• The Science and Art of Email Communication
• Taming the Parrot: How to Stop the Internal Squawking
• Cultivating the Heart of the Leader

For Schools

• Restorative Practices for Schools
• How to Deal with Difficult People for Educators
• Starting a Conflict Manager Program
• Dealing with Bullying and Harassment in the Classroom
• Implementing Restorative Practices into Curriculum
• Circle Training
• Developing Restorative Action Teams in Schools

For Families/Communities

• Interpersonal Conflict Resolution
• Creative and Effective Parenting

For Justice-related Organizations

• Victim Sensitivity
• Victim Offender Mediation/Conferencing
• Community Justice Forums

All our courses can be used towards any Resolution Skills Centre Certificate. In addition, organizations can design a unique certificate to meet specific needs. For more information on customized training or to request a training proposal, please contact us at 925-3423.