Resolution Skills Centre offers training to meet the specific needs of workplaces, government departments, schools, community groups and faith communities. Courses can be adapted or combined from our in-house training program to meet the needs of your group and can be condensed to fit your schedule.
Some of our most popular customized courses are:
For Workplaces
- How to Deal with Difficult People
- Dealing with Conflict
- Addressing Workplace Conflict
- Effective Feedback
- Building Respectful Workplaces
- Building Resilient Teams
- Communication at Work
For Key Note Addresses/ Short Presentations
- Putting the Gag on Workplace Gossip
- Dealing with Defensiveness
- The Buddy or the Boss: Balancing Support and Accountability
- Why Women Leaders Quit
- Too Much of a Good Thing: When Change Overwhelms
- Change Management: Traversing Transitions
- The Science and Art of Email Communication
- Taming the Parrot: How to Stop the Internal Squawking
- Cultivating the Heart of the Leader
For Schools
- Restorative Practices for Schools
- How to Deal with Difficult People for Educators
- Starting a Conflict Manager Program
- Dealing with Bullying and Harassment in the Classroom
- Implementing Restorative Practices into Curriculum
- Circle Training
- Developing Restorative Action Teams in Schools
For Families/Communities
- Interpersonal Conflict Resolution
- Creative and Effective Parenting
For Justice-related Organizations
- Victim Sensitivity
- Victim Offender Mediation/Conferencing
- Community Justice Forums
All our courses can be used towards any Resolution Skills Centre Certificate. In addition, organizations can design a unique certificate to meet specific needs. For more information on customized training or to request a training proposal, please contact us at 925-3423.

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